8428gilbert and the promo problem

This seller is a bit notorious with selling poorly described cards, or misrepresented cards. Despite this I did believe that the cards they sold were genuine, if you knew what you were looking for. Over a period of a few weeks I bought a bunch of promo cards from the seller.

At this time I have my Aunt Ester in Sydney passed on, and I went up to Sydney for the funeral.

When I got back I found that I was unable to pay for all of the cards. I could pay for $21 worth, but the other $50 I could not. I emailed the seller, Debbie ,who sent me a Paypal invoice.

I paid that and the other items through ebay.

Then the seller was busted by the David Prowse fanclub for selling fake Prowse signatures.

They were removed from eBay, and all transactions went into limbo.

A few days later I was leaving feedback and saw that the seller was no longer an ebay member, and sent them an email. With no reply a few days after that I filed a dispute for my cards, and a few days after that escalated it to a claim, well two claims actually as I had made two payments.

The end result was that ebay/paypal refunded the payment that went through ebay, but the one that ebay prevented me from making through ebay they said they could not refund and would pursue the seller for.

I tried to explain to ebay/paypal that the payment was for ebay items and that the only reason that they had been paid for directly through paypal was due to the changes in ebay, preventing anyone from making a payment after a few weeks.

The email exchanges went on with ebay/paypal supplying a different person to stooge me around.

I came away feeling that if I needed to make a claim then ebay would not be willing to look at circumstances and would make general, by the book decisions.

This is a cut down version.

I will soon be adding more detail on the communications, as well as the emails themselves to help you decide.